Here’s a very handy example of an integrated DMAIC/Change Management Model.  It can make a great deal of sense to put time into this type of approach.

And I’ve seen it act as the “secret sauce” of success for some larger, sticky change management efforts.

The rest of the article is worth a read. It’s spot on around how the people part of change is often what goes wrong and highlights the importance of getting your stakeholders lined up!


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