Thank you to an old favourite and important companion, the Oxford Dictionary.
Definition of communication
- 1 [mass noun] the imparting or exchanging of information by speaking, writing, or using some other medium:television is an effective means of communication at the moment I am in communication with London
- [count noun] a letter or message containing information or news: a telephone communication
- the successful conveying or sharing of ideas and feelings:there was a lack of communication between Pamela and her parents
- social contact:she gave him some hope of her return, or at least of their future communication
I like the third bullet point highlighted above. A reminder that it’s one thing to communicate and another to do so successfully.
It’s why sending out an email does not = an employee communications plan. Even if it’s a really, really, really good email. Sorry!