Carol Howard

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Carol Howard, Director

I am an energetic, experienced and pragmatic consultant, coach and facilitator who works at the intersection of workplace strategy, change and culture. My experience includes many years working alongside leading companies and teams: Cisco, Twitter, Snapchat, Virgin Mobile and SingTel Optus.

Over the past 6 years I’ve established a thriving practice with a focus on working beside individuals and teams to make change easier. How? By building people’s confidence and capability on-the-job for rapid, real-world results.

Design thinking, neuroscience, appreciative inquiry, lean/agile change, coaching, social learning, systems thinking and conversation-based facilitation influence my approach. I bring pragmatism, humour and a reputation for getting results.

During 12 years at Cisco Systems I managed complex global projects, programs and cross-functional teams out of Sydney, Australia and San Jose, United States. I led large-scale culture, change, leadership, technology and employee initiatives impacting up to 70,000 employees around the globe.

My experience includes work at the senior executive level and coalface: leading complex initiatives, getting global projects back on track, and coaching senior executives and leadership teams through complexity, ambiguity and change.

I’ve lived and worked in Australia, New Zealand, the United Kingdom and United States.


Business operations, global shared services, strategy and transformation, project management/PMOs, employee experience, process improvement, HR and recruiting operations and employee communications all form part of my background.

My sector experience includes IT, telecommunications, start-ups, local and federal government, construction, agri-business, insurance, education, management consulting, legal and more.